Order & Cancellation Policy
At DigiButigi, we prioritize timely delivery and transparent communication to ensure a smooth experience for our customers.
1. Delivery Timeline
All digital products are usually delivered within 30 minutes of placing a successful order.
In rare cases, delivery may take up to 24 hours due to technical delays or verification processes.
Customers will be notified if there is any expected delay beyond the standard timeframe.
2. Order Cancellation
Customers may cancel their order within 1 hour of placing it, but only if the product has not yet been delivered.
If the product is delivered immediately (within minutes), the order becomes non-cancellable.
Even in the event of a delivery delay, cancellation is only allowed within the first 1 hour after placing the order.
After 1 hour of order placement, cancellation is no longer possible, even if the product is yet to be delivered.
3. Important Notes
Once a product is delivered, no cancellation can be requested under any condition.
Please make sure to review product details carefully before placing an order.
4. How to Cancel
To cancel your order (within the allowed timeframe and conditions), please contact us at:
📧 Email: digibutigi@gmail.com
📞 Phone: +8801868739858
Provide:
Order ID
Registered phone/email
Time of order