Delivery Policy
At DigiButigi, we are committed to ensuring prompt and secure delivery of our digital products. This policy outlines the procedures and expectations regarding the delivery process.
1. Delivery Method
Digital Delivery: All products are delivered electronically. Upon successful payment, customers will receive the necessary credentials (such as product ID, password, and other relevant details) via the contact information provided during the order process.
2. Delivery Timeframe
Standard Delivery: Most orders are processed and delivered within 30 minutes of confirmation.
Extended Delivery: In certain cases, due to technical or verification requirements, delivery may take up to 24 hours. Customers will be notified if such delays occur.
3. Communication Channels
Email: Primary method for sending product details. Ensure that the email address provided is active and correctly spelled.
Phone Number: May be used for sending product details via SMS or for direct communication in case of issues.
4. Customer Responsibilities
Accurate Information: Customers must provide accurate and up-to-date email addresses and phone numbers to ensure successful delivery.
Monitoring Communication: Customers should monitor their email inbox (including spam/junk folders) and SMS messages for delivery notifications.
5. Delivery Confirmation
A confirmation message will be sent once the product details have been dispatched. If you do not receive this confirmation within the expected timeframe, please contact our support team.
6. Support
For any delivery-related inquiries or issues, please reach out to us at:
📧 Email: digibutigi@gmail.com
📞 Phone: +8801868739858